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KnowledgeBase

PHP script important facts to READ FIRST

BEFORE YOU INSTALL A PHP SCRIPT, READ THIS FIRST

ALL scripts require that you keep them upgraded and updated on a frequent basis. Whether you're using a message board, forum, photo gallery, shopping cart, or blog etc...

Hackers are always finding new ways to exploit current versions of the script you're running on your site. The developer of the script that you are using will frequently create upgrades / updates / and patches for you to install on your script. This is YOUR responsibility as a webmaster - you must be prepared to take on the responsibility of installing frequent upgrades and patches to keep your script up-to-date. 

Please be aware and take caution - if a script is left neglected and outdated with security holes on our servers WE MAY BE FORCED TO REMOVE IT FROM THE SERVER for the safety of our network and other customers. If you install a script on your site and then leave it neglected then it could get hacked and pose a security risk on our network, and therefore runs the risk of be removed.

We don't mean for this message to come across as rude or scary. This is a simple matter of how we keep our servers running fast & clean, and how we protect you and protect our other customers.

Permissions on Files and Folders - when you install a script manually sometimes the instructions will tell you to set folder permissions to 777 and file permissions to 666. This is NOT necessary here on our servers. In fact, because we run suPHP, your Folder permissions should be set to 755 and most files should be set to 644. Please submit a support ticket if you do not understand this or have questions. 

mySQL Databases - IMPORTANT! - If you are going to install a script that requires a mySQL database (AND MOST DO), make sure that you do NOT use your master hosting account username and password as the database user. A new database for the script should be created with it's own unique username and password from within the mySQL section of your hosting control panel. When in doubt, ask us first and we will point you in the right direction.

If you are using Fantastico for your scripts, click here for our Fantastico articles.

Also Important - Some scripts leave certain installation files on the server that you need to remove once you have your script running, or else your script will be an easy target for damage. For example, leaving an "install.php" or "upgrade.php" file on the server after you've installed or upgraded a script can leave you open to exploits. In some cases the script will attempt to remove these certain install files automatically, but in most cases you will need to FTP in to the server and manually delete the files. This is usually documented in the user manual / documentation for your script. Contact us if you are unsure of what files need to be removed after a script installation or upgrade.




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