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Accessing POP email accounts

There are several methods you can use to operate your actual email accounts. Here are just a few...

NOTE - knowing the settings for your Incoming (POP) / Outgoing (SMTP) servers and their respective ports is very important. You can click here for important mail server names and ports info.

Method 1 - YOUR OWN EMAIL SOFTWARE - You can download your email directly to / send email directly from your computer using common email software such as:

Microscoft Outlook (click here for video tutorial)

Outlook Express (click here for video tutorial)

Mozilla Thunderbird (click here for video tutorial)

A popular newer method for handling domain email is to use Gmail for your mail client - click here for steps to use your personal free Gmail account to handle your domain email.

and others...

This will require that you open your email software on your computer and add/configure your new email account for use. This step is fairly easy, but can sometimes seem complicated for beginners. Please call us if you need assistance!

Here is an example of how you would add/configure a new email account in Outlook Express:

1. At the top of Outlook Express, click the TOOLS menu item and choose ACCOUNTS from the list of menu items in the dropdown list. This will bring up the "Internet Accounts" dialogue box.

2. In the Internet Accounts dialogue box, click the MAIL tab and then click the ADD button, and choose Mail again.

At this point, you may want to choose "Manual" setup so that you can choose between POP or IMAP protocol. You should have at least one device set to use POP so that you can set it to "Remove messages from Server" every 1 or 2 days, since IMAP leaves messages on the server forever which will fill your Inbox & Hosting Storage quotas with a large amount of messages / files over time.

3. Enter a display name for the new account, such as your real name or your web site name, click Next.

4. Enter the full email address (that you created in your control panel), and click next.

5. Enter the following settings (replace example.com with your actual domain name):
Incoming POP server - mail.example.com
Incoming POP Port - 110
Outgoing SMTP server - mail.example.com
  (make sure you have Outgoing SMTP Authentication Enabled)
Outgoing SMTP Port - 587
Click next.

(You can click here to see other / alternate ports that can be used).

6. Enter the Account name, which should be you *full email address*, such as you@example.com and then enter the password that you have assigned to that account. (Leave SPA *un-checked*)
Click next/finish.

7. Make sure that you locate the option to "Remove Messages from Server" and set it to remove messages every 1 or 2 days on at least one of your devices, to help keep your Inbox on the server maintained.
Now test out sending and receiving emails.

Please note  - if you have trouble sending or receiving, and you know you have the username (whole email address) and password correct, you may need to modify the port numbers in your email client software. Click here for a list of mail server ports and other email client configuration tips!

If you have any trouble sending or receiving, please contact us right away and we'll assist you.

Method 2 - WEBMAIL HERE - Your Saratoga Hosting account includes free webmail applications that allow you to access your email from any web browser on any computer with an internet connection. This should be considered a secondary alternative to using your own email software locally installed on your computer and is not a very practical nor elegant solution, but can come in handy if you are travelling or not near your own computer. Click here for webmail instructions.

- You can use free webmail services and apps like Gmail to handle your domain emails, which can save you from having to configure local mail clients or having to use the local webmail client in your hosting account. This is a very convenient way to handle things if you're not a tech kind of person. For a perfect example - click here for instructions to use a free Gmail account to handle your domain emails.

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