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KnowledgeBase

Our billing and subscription methods

All of our hosting plans are based on monthly subscriptions handled through PayPal, and have been for over 10 years.

YOU DO NOT NEED A PAYPAL ACCOUNT - PayPal simply is the Secure Transaction Processor that handles all of the transactions. That way your financial information is never shared with us, never stored on our servers! All payments are handled securely directly between PayPal and your financial institution.

FORMS OF PAYMENT WE ACCEPT - Visa, Mastercard, Discover, American Express, and PayPal

When a customer signs up for a hosting plan on our site they're taken to a PayPal page to start their subscription. The subscription is automatically billed on the same day each month unless the customer cancels.

All accounting is also handled within PayPal's system. This makes it easy for you to lookup your transaction history and subscription status with us at any time, and makes record-keeping a snap. You get an email receipt for every transaction and you are in control of your funding source.

If you are confused or concerned about any of this, feel free to contact us or call PayPal directly at 1-402-952-8899 (BE SURE TO TELL THEM YOU ARE CALLING REGARDING RECURRING SUBSCRIPTION PAYMENTS)

NOTE: We NEVER have access to any of your financial information - all transactions are handled by PayPal on their secure servers, and PayPal does not disclose your information to us, even as a merchant!




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