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KnowledgeBase

Phone Support and Consulting

Articles

  • Is phone support free?
    Naturally anything directly related to our hosting service and servers is covered by free telephone support provided that it falls within the scope of the service that you are subscribed to  -  a live web hosting account with us, a domain name registered through us, server accessablity, account...
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  • How to be prepared for a support call
    Here is a checklist of the things that will make your support call go fast and smooth if you have them ready: 1. Be at a computer with a working internet connection (if possible), ready to view web pages. 2. Have any account credentials ready that you can think of - if something you need assistance...
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  • OUR PHONE NUMBER and PHONE SUPPORT SYSTEM
    Although it is always best to email support AT saratogahosting.com (replace the spaces and AT with an @ symbol like any normal email addeess) in every case, naturally there are some things that require phone assistance and that a voice call can make easier. Our Phone Number is 518-615-4678 (that's...
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