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KnowledgeBase

Miscellaneous and Software

Articles

  • How to find your own IP Address
    There may be some occasions when you need to know your own IP address - the one on your end that your accessing the Internet from wherever you may be - in order to diagnose connectivity issues and for other important informational purposes. Simply go to this page and it will tell you what your...
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  • How to flush DNS cache on Mac OSX
    How to flush the DNS cache (not browser cache) on Mac OSX Disclaimer - although this is a common / widely-used technique for flushing DNS cache, we provide this for informational purposes only and do not provide support or liability for unexpected results on your Mac or ISP. There may be better...
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  • How to flush DNS cache on your Windows PC and why you would
    How to flush the DNS cache (not browser cache) on a Windows PC Disclaimer - although this is a common / widely-used technique for flushing DNS cache, we provide this for informational purposes only and do not provide support or liability for unexpected results on your PC or ISP. Purpose - when you...
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  • How to un-install a specific Windows Update
    How to un-install a specific Windows UpdateNOTE - This article is here for user convenience to assist users with certain PC operations that are sometimes helpful in resolving a problem with Windows, and has nothing to do with us or your hosting service. You should always make sure that you have...
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  • OUR SERVER ENVIRONMENT
    When working with certain scripts they will tell you their server requirements for the script to run and be compatible with the server environment you are hosted in. Here are the basic environment details of all the servers at Saratoga Hosting: Operating System / Platform: Linux mySQL version:...
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  • Remote Assistance from Us
    In some troubleshooting cases it's best to have our technicians connect to your computer remotely and work with you on a problem. This has many benefits, such as getting a problem resolved faster and also giving you the ability to watch and learn while the technician works on your computer. We have...
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  • What is an OFF-SITE Email Address and why should I provide one?
    WHAT IT IS - An "OFF-SITE" email address is an alternative email address that does not use your domain name. For example - a Gmail or Hotmail etc... address that is reliable to contact you with. WHY YOU SHOULD HAVE/PROVIDE ONE - A reliable alternative email contact address for many reasons, such...
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