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KnowledgeBase

Getting Started and Basics

Articles

  • Setting the default main page for your site
    The default main page that someone will see when they type in your domain name in a web browser is a file is typicall called "index.html" or "index.htm", and is located in the /public_html/ folder on your server.When your hosting account first activates there is automatically a generic index.html...
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  • FTP client software for transferring files to and from your web site
    The main method for uploading (and downloading and deleting) your web site files/folders to/from the server is via FTP software.Where can I get FTP software, and is it free?There are hundreds of FTP programs available on the web, some are free and some cost money. Because of the huge number of FTP...
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  • Where to FTP upload your web site files and folders.
     All files and folders must be uploaded to the public_html folder in your hosting account, and should be uploaded via FTP software. When you log into your server through your FTP program, you will see several folders. The folder you should be concerned with is the "public_html" folder. This is...
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  • cPanel Hosting Control Panel Login Info
    When you signed up for your hosting account we sent you an email with a file attachment containing your cPanel login username and password. Your cPanel is your hosting control panel interface that allows you to perform operations such as creating email accounts, forwarders, MySQL databases,...
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  • What software should I create HTML and CSS with?
    We highly recommend HTMLPad from Blumentals.net - in our opinion it's the best in it's class and the price is extremely affordable. There is no need to spend hundreds of dollars to have a great web editor, but more importantly HTMLPad (and it's big brother, Webuilder) will help you...
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  • How to change your master account cPanel and FTP password
    You can request to have your master cPanel / FTP password changed simply by contacting us and requesting the change by telling us what you would like your new password to be.The main reason, among others, that this feature is disabled in cPanel:There are important occasions when we need to log into...
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